Frequently asked questions

Here you will find a collection of the most frequently asked questions and answers. If you have a very specific request, please do not hesitate to contact us directly.


No. Technically, your payment process is completed. But your board will not go into production until you are 100% satisfied with your design. Only when you give your "Go!" does your order become binding. Until then, both parties can cancel the purchase. You would get your money back in full. So far, however, this has never happened once with hundreds of boards. And we are very proud of that. We explain this in detail in 4 simple steps on the "Guarantee" page.

First you have to place an order with us. In the order you specify things like the type of sport and board size. Once we have received your order, you will receive an order confirmation with a link to our order form. There you can specify things like colors, texts, floor types (for indoor sports) and upload logos. Alternatively, if the order form is not enough for you, you can simply send us all the information and requests for your board by email to by e-mail.

The first drafts will then follow, to which you can make adjustments and corrections at any time if necessary. The entire coordination of the drafts takes place either by email, Signal, WhatsApp or other messenger.

First of all, ideas on how it should look. If you would like to have club logos or sponsor logos on the board, it is important that you send them to us ideally as AI, SVG, EPS or PDF files in vector quality. PNG files in higher resolution (at least 300dpi) also work.

We often receive so-called bitmap files that have been saved as PDFs. Unfortunately, this is not sufficient and would lead to poor reproduction in print.

Here we describe the ideal requirements for your data:


Unfortunately not! We have invested a lot of money, know-how and sweat in our myTACTICS boards. We are proud to produce the best tactics boards on the market and want to show this to the outside world! After all, you can't buy branded shoes or jeans without the corresponding labels.

You can easily register for the myTACTICS newsletter on our homepage using the field. Registration is non-binding. You can unsubscribe at the end of each newsletter mail.

After each order you will receive an order confirmation by e-mail. You can also view the order confirmation at any time in your personal customer account.


Shipping costs (including VAT)

Domestic deliveries (Germany):

Germany 6.99€ and from 100€ order value free shipping.


We calculate the shipping costs abroad as follows:

Austria: 16.99€ and from 200€ order value free of charge.
Switzerland: 34.99€ and from 250€ order value free of charge.
EU: 16.99€ and from 200€ order value free of charge.
International USA and Canada: 49.99€ and from 300€ free of charge.
Rest of the world: 59.99€ and from 300€ order value free of charge.

The production of your individual tactic boards is a highly manual process. Each tactic board is unique and is made by hand for you here in Germany. After the design has been jointly agreed, the boards are printed and then cut, glued, the edge protection applied, assembled and dispatched.

As a rule of thumb, you should have your board in your hands approx. 14 days after print approval. Sometimes it is quicker, sometimes it can take a little longer.

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