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Kind hebt seine Hand

Häufig gestellte Fragen

Hier findest du eine Sammlung der häufigsten Fragen & Antworten. Wenn du ein ganz spezielles Anliegen hast, dann zögere bitte nicht dich direkt bei uns zu melden.

  • Do I buy blindly - without knowing what my board looks like?
    No. Technically, your payment process is completed. But your board will not go into production until you are 100% satisfied with your design. Your order only becomes binding when you give us your "Go! Until then, both sides can withdraw from the purchase. You would get your money back completely. So far, however, this has not happened once with hundreds of boards. And we are very proud of that. On the "Guarantee" page, we explain this in detail in 4 simple steps.
  • What exactly is the process if I want to receive a customised tactics board?
    First you have to place an order with us. In the order you already specify things like sport and board size. After receiving your order, you will receive an order confirmation with a link to our order form. There you can specify things like colours, texts, floor types (for indoor sports) and already upload logos. Alternatively, if the order form is not sufficient for you, you can simply send us all the information and wishes for your board via email to info@mytactics.de. The first drafts will then follow, to which you can make adjustments and corrections at any time if necessary. The entire coordination of the drafts takes place either via email, Signal, WhatsApp or other messenger.
  • How long does it take to make my tactical board?
    The production of your individual tactic boards is a highly manual process. Each tactic board is unique and is made by hand for you here in Germany. After the design has been agreed together, the boards are printed and then cut, glued, the edge protectors are attached, assembled and shipped. As a rule of thumb, your board will be in your hands about 14 days after approval of the print. Sometimes it is quicker, sometimes it can take a little longer.
  • What do I need for an individual tactics board?
    First of all, ideas on how it should look. If you want to have club logos or sponsor logos on the board, it is important that you send them to us ideally as EPS or PDF files in vector quality.
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